Privacy Policy

The Privacy Policy of BL Heritage Tours is committed to protecting the personal data of its Clients, reinforcing the trust-based relationship. This Policy informs about the processing of data and the rights of data subjects. BL Heritage Tours complies with the principles of the GDPR and applicable data protection legislation under Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and applicable data protection laws. BL Heritage Tours processes personal data through business processes supported by operational and technical means.

What are personal data and what categories of data do we process at BL Heritage Tours?
Personal data refers to information relating to an identified or identifiable individual. At BL Heritage Tours, we process the following categories of data: name, address, phone number, email address, browsing data, and other related information.

Who is responsible for processing your personal data?
The entity responsible for processing your personal data is BL Heritage Tours.

How can you contact the entity responsible for processing your personal data?
The entity responsible for processing your personal data can be contacted via the following email address: infor@blheritage.com, or by phone at +351 915 795 512.

In what situations do we process your personal data?
We process your personal data to comply with legal obligations, process your requests, fulfill a contract between both parties, process payments, and provide quality service. Additionally, we process your personal data for marketing purposes and to improve the browsing experience on our websites.

For what purposes do we process your personal data?
By providing your personal data, you consent to the use of this data for the specific purposes stated in the Privacy Policy. These purposes include home deliveries, compliance with tax obligations, and marketing actions. Your data is processed in accordance with applicable legislation and is used only for the purposes for which it was provided.

On what basis do we process your personal data?
We process your data with your explicit consent for direct marketing purposes through our website. We are committed to processing your personal data in a manner that ensures confidentiality and security.

How long do we retain your personal data?
Your personal data is retained for the period specified by applicable data protection legislation. After this period, the data is deleted or anonymized to ensure the security of our clients.

What are your rights regarding personal data protection, and how can you exercise them?
Data subjects have the right to access, rectify, delete, limit, port, and object to the processing of their personal data. Data subjects can exercise their rights by contacting BL Heritage Tours at infor@blheritage.com or by phone at +351 915 795 512.

Cookies
BL Heritage Tours uses cookies to improve the browsing experience on our website. Cookies are small data files stored on your computer, phone, or tablet. These cookies allow the website to remember your browsing preferences, such as language or country. Cookies are also used to improve the browsing experience. BL Heritage Tours also uses cookies for analytics and marketing purposes to help enhance the browsing experience for our clients, as well as to personalize campaigns.

How do we protect your personal data?
BL Heritage Tours adopts technical and organizational measures to protect your personal data. These measures include the use of firewalls, data encryption, security audits, and access controls. BL Heritage Tours also regularly monitors its systems to ensure the integrity and security of personal data.